Privacy Policy

1. About This Policy

JDS Construction & Design ABN 13 006 481 050 ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our business. This policy explains how we handle personal information collected through our website (jdsconstruction.com.au), phone enquiries, email correspondence, and face-to-face consultations.

2. Information We Collect

We may collect the following types of personal information:

• Your name, phone number, and email address (via our contact form, phone calls, or email)
• Your property address (when providing quotes or conducting site visits)
• Details about your building project (service type, budget, timeline preferences)
• Website usage data collected via cookies and analytics tools (see Section 7)

We do not collect sensitive information such as financial details, health information, or government identifiers through our website.

3. How We Collect Information

We collect personal information when you:

• Submit an enquiry through our website contact form
• Call or email us directly
• Request an on-site consultation or quote
• Enter into a building contract with us
• Visit our website (via cookies and analytics — see Section 7)

4. How We Use Your Information

We use personal information to:

• Respond to your enquiries and provide quotes
• Schedule and conduct site visits
• Communicate about your building project
• Comply with legal and regulatory obligations (including building licences and council requirements)
• Improve our website and services

We will not use your personal information for direct marketing without your consent.

5. Sharing Your Information

We may share your personal information with:

• Subcontractors and tradespeople engaged to work on your project
• Local councils as required for development applications and building approvals
• Professional advisors such as engineers, certifiers, and architects engaged for your project
• Service providers who assist with our website hosting, email, and analytics

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption (HTTPS) to protect data transmitted through our contact form.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Analytics

Our website uses cookies and third-party analytics tools (including Google Analytics via Google Site Kit) to understand how visitors use our site. This data is collected anonymously and may include:

• Pages visited and time spent on the site
• Referring websites and search terms
• Browser type and device information
• General geographic location (city/region level)

You can disable cookies through your browser settings. For more information, visit allaboutcookies.org.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Access and Correction

You have the right to request access to personal information we hold about you, and to request corrections if that information is inaccurate, incomplete, or out of date. To make a request, contact us using the details below.

10. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below. We will investigate and respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

JDS Construction & Design
Phone: 0416 159 802
Email: jeremy_starr1@hotmail.com
Website: jdsconstruction.com.au